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Employee Owned Established 1966 |
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Celebrating over 40 years |
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QUICK LINKS
ABOUT DPS
PERIODICAL SOLUTIONS
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Client Resources Welcome to Data Processing Services, Inc. resource web. Here you can locate information on specified devices, setups, configurations, manuals and more.
System Enhancement Archive
One of the benefits of being part of the DPS family of users, is all client systems generally have all the same functions available. Review of the enhancement letters by staff may result in identifying new system changes requested by other companies that may indeed help your company if instituted. PREMIUM AFTER HOURS (727)461-6800 Direct CS Beeper DPS offers a premium after hours service call center support option. The optional service is currently available and carries a monthly call option service fee. Contact your customer service representative for additional information; Eligible clients may call the after hours support request by calling: (877)296-0609 or (727)461-6800. All calls carry the support call fee and are ONLY answered for clients with the service option in effect at time of call. Online Customer Support
Knowledge Base A knowledge Base of frequently asked questions is building a repository for clients to seek answers to common questions.
Submit / View Ticket Now clients can easily communicate the problem, paste in error messages and seek answers to questions online.
ID and Password NETWORK CONFIGURATION HELP How to Identify Your PC's IP Address: http://www.wikihow.com/Find-the-IP-Address-of-Your-PC
How to Change Your PC's IP Address (Windows): http://www.wikihow.com/Change-your-IP-Address-(Windows)
How to Configure a Router to Use DHCP: EQUIPMENT
and DEVICE TERMINAL DEVICES
Esker (formerly Persoft) Smarterm Essential Install
Guide
Perle
Systems multiple serial ports for Network. IOLAN +4, IOLAN +8, IOLAN
+16. Securely access remote serial console ports on equipment such as
servers, routers, network storage equipment and security appliances through
an IP network. These devices are often used for scanner, scaling,
terminal and other interfacing to serial connected devices to DPS networks.
Perle Quick Start IOLAN +2 and +4
Perle Quick Start IOLAN Rack Mounts +8, +16, +32
Perle Quick Start IOLAN Rack Mount Users Guide Perle Europe/Middle East/Asia Maintenance Agreement
NOTICE: When you have a IoLAN with confirmed failures, Lifetime Warranty Service is available. The service offering is LIMITED, but can be of benefit to get IoLAN fixed and back into operation. You can request an RMA and learn about the Lifetime Warranty below:
* RMA request link: http://www.perle.com/support_services/rma_form.asp* Lifetime warranty policy:: http://www.perle.com/support_services/lifetime_warranty_us.shtml Software
Applications
eDrawings
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